How to work with us

I'm Alicia. Over 15 years of design, strategy and global company launches up my sleeves, with insights gained from 100+ startups, scaleups and FTSE 100s. Here's how we could work together.

  • One problem that needs untangling this week.
  • An exceptional experience to bring your whole team together.
  • Coaching, frameworks and hands-on redesign for the person leading your change.
  • Deep work with your whole leadership team, to change things from the top down.
Alicia Grimes

Join companies designing a better future for their people

Client logos including GB Bank, Attest, Trint, Contentsquare, Hotjar, Cognition, Ophelos, Finverity, Sustainable Energy First, LSE and Imperial Enterprise Lab
What all four are built on

Your operating system, in four parts.

Culture is just the sum of how well the everyday jobs of working together actually get done. These are the four that matter most, and whichever way we work together, they're what we're fixing.

How we connect Communication · meetings · information flow · shared direction The outcome Everyone heading the same direction, because they know where you're going and why. Not just busy in parallel.
How we own Decision rights · accountability · guardrails for change The outcome Decisions made at the right level instead of bottlenecking at the top. Everyone knows exactly what they can run with.
How we grow Expectations · feedback · development The outcome People know what great looks like and how to get there. Your culture holds its shape as you keep hiring.
How we adapt Experimentation · rituals · change The outcome A team that keeps moving through change, instead of seizing up exactly when it needs to move.

Together, they're what separates companies that compound from companies that just cope.

4 ways to work with us

Who's in the room?
How much impact do you want to have?

The four services by who is involved and how deep the work goes Culture Clinic and Change Co-pilot are one to one. Experiences and the Leadership Cohesion Cohort involve a team. Culture Clinic and Experiences are single interventions. Change Co-pilot combines ongoing coaching with frameworks and hands-on redesign, and the Leadership Cohesion Cohort is a sustained, bespoke partnership. JUST YOU YOUR TEAM ONE INTERVENTION SUSTAINED Culture Clinic Untangle the problem you keep circling. One person, one problem Ninety minutes → Experiences Recharge your culture with an experience. A team, or a whole company One to five days → Change Co-pilot Coaching, tools and hands-on redesign. The person leading the change Fortnightly, ongoing → Leadership Cohesion Cohort Design your company operating system. Your whole leadership team Bespoke to your business →

The four, in order of depth and impact.

01 — 04
01

Culture Clinic

Investment

Ninety focused minutes with me, untangling the one problem you keep going round in circles on.

The problem it solves
The one thing causing you the most pain right now, that you've been going round in circles on.
Where you are
An immediate issue you want sorted now.
Format
Ninety focused minutes with me, virtual, with a five-minute diagnostic beforehand so we don't spend the session on background.
What you leave with
A tangible problem named, a practical way forward, and a tailored toolkit with templates and a canvas for your specific problem, sent straight after.
Find out more
02

Experiences

Investment

Talks, workshops, away days and offsites that don't just feel good on the day. Each one designed around a single part of your operating system, the one your culture needs shaking up most.

The problem it solves
Your team needs to go through something together, not be told about it separately. And most team days are a nice break that changes nothing by Monday.
Where you are
One intervention, at a moment that matters. An offsite, an all-hands, two cultures merging, or a team that needs a reset.
Format
A talk, a panel, a workshop, a hackathon or an away day. Anything from a single session to five days.
What you leave with
A team that's had the conversation properly, plus everything written up, an embedding plan, and the toolkits to make it hold after the day.
Find out more
03

Change Co-pilot

Investment

Deep one-to-one work with the person leading your change: coaching, frameworks and hands-on redesign of how work actually gets done.

The problem it solves
You've rolled out a big change and it's exposed major holes in the way work gets done. Left alone, you get an expensive rollout making the same mess run faster.
Where you are
About to launch, or partway through a significant change.
Format
A ninety-minute session every two weeks, one to one. Each sprint diagnoses what's really going on, redesigns it together, then embeds it alongside your rollout.
What you leave with
Decisions that stop landing on your desk, hours back in everyone's week, and a team that fixes things without being asked. Plus the frameworks, so you run the next change yourself.
Find out more
04

Leadership Cohesion Cohort

Investment

The deepest work I do. A senior partnership with your whole leadership team, built around your business rather than a fixed programme.

The problem it solves
You've added people, clients and layers, and everything that used to be easy has got hard. Decisions take three meetings and still don't stick.
Where you are
Out the other side of a restructure, a growth jump or a new operating model, with the whole leadership team on the hook.
Format
Scoped to your business, from a single part of the operating system to the full build. Group sessions at a cadence that fits how you already run, plus one-to-one coaching for every leader.
What you leave with
A leadership team that decides faster, owns outcomes and keeps its best people, with how you work written down in plain language and genuinely used.
Find out more
A seedling growing in a mound of soil

Whichever one you pick, the work is the same underneath. Something small, planted properly, that keeps growing after I've gone.

Designed to stick

Change only works when you build it at every layer, so my approach works through three.

Layer 1
Behavioural

How people actually act, day to day, when they decide, give feedback and communicate.

Layer 2
System

The rituals, charters and frameworks that make those behaviours repeatable across the business.

Layer 3
Technology

The tools, AI included, chosen to serve the first two layers, where they genuinely earn their keep.

Next steps

Let's work out which one is for you.